home page
  Login    You have 0 item(s) in your | SHOPPING CART  

Not a Member Yet?
Join Now



Search:

This Month's Alive

Alive Archives

Untitled Document

Shipping & Handling Policy

Standard Delivery (via Delivery Confirmation)

  • City Employees Club of Los Angeles offers standard shipping for $2.25 on every order to all 50 United States
  • Standard orders are processed and mailed within 24 hours of credit card authorization and verification
  • Orders shipped via standard delivery typically arrive in 1 to 7 business days (Monday through Saturday, not including Sunday or holidays)
  • Standard Delivery Confirmation requires the post office to leave the item on any doorstep or mailbox. Please choose careful when selecting Delivery Confirmation.

Standard Delivery (via Certified Mail)

  • City Employees Club of Los Angeles offers standard shipping for $3.50 on every order to all 50 United States
  • Standard orders are processed and mailed within 24 hours of credit card authorization and verification. Orders shipped via standard delivery typically arrive in 1 to 7 business days (Monday through Saturday, not including Sunday or holidays)
  • Orders sent Certified Mail does require a signature upon delivery and if no one is present at the desired shipping address to sign for the package the post office will hold the package at the nearest postal branch. The postal office will hold the package for a specific amount of time afterward the postal office will return the package to sender

Standard Delivery (via Priority Mail)

  • City Employees Club of Los Angeles offers standard shipping for $7.00 on every order to all 50 United States.
  • Orders being sent Priority Mail are processed and mailed within 24 hours of credit card authorization and verification. Orders shipped via Priority Mail will arrive in 1 to 3 days (Monday through Saturday, not including Sunday or holidays)
  • Orders Shipped via Priority Mail w/ Delivery Confirmation requires the post office to leave the item on any doorstep or mailbox. Please choose careful when selecting Priority Mail.

Express delivery

  • Costs $20 per address
  • Express orders -- if they're received after 4:30 PM PST -- are shipped the next business day, once credit card authorization and verification have been obtained, and should arrive the following business day after the ship date. Rush delivery is not available Saturday or Sunday
  • Rush orders are only for addresses in California, Arizona, and Nevada

Shipping Carrier

We determine the most efficient shipping carriers for your order. The carriers we use are the United States Postal Service and Overnight Express. When you receive your shipment tracking number you can visit www.usps.com or www.overnightexpress.com to track your package

Multiple Shipments

Unfortunately the club does not ship to multiple addresses

Shipping for Merchandise (Apparels, Hats, Books, and Watches)

  • Merchandise shipped via Delivery Confirmation will be $5.50 for up to 8 non- ticket items, excluding books. Books will be charged $5.50 per book. Anything above these quantities will be charged an additional $2.00.
  • Merchandise shipped via Certified Mail will be $8.00 for up to 8 non-ticket items
  • Overnight Express is available for merchandise orders at the cost of $35.00. Your package will be delivered the following business day, excluding Saturday and Sunday, between 8a.m. and 4p.m.
Remember the Club is not responsible for orders lost in the mail. Please select desired shipping method accordingly.

Contact Us

Corporate Office
World Trade Center
350 S. Figueroa St. Suite 700
Los Angeles, CA 90071

Club Store & Member Services Center
120 W. 2nd St.
Los Angeles, CA 90012

Ticket & Merchandise Hotline
(888)777-1744

Phone - (800) 464-0452
Fax - (213) 620-0398

Office Hours
Monday - Friday: 8:00am - 4:30pm
Closed Weekends & City Holidays

Email Us
info@cityemployeesclub.com


Click Here for Directions

Got More Questions?

Got more questions? Not sure what to do now? Contact our Member Service Department and one of our counselors can help answer all your questions. All of our counselors are licensed and qualified to help you.

Who's your department counselor?

Home | Contact Us | About Us | Return Policy | Privacy Policy | Security Policy | Frequently Asked Questions

Copyright © 2006 City Employees Club of Los Angeles. All Rights Reserved.
Formerly Known as The Los Angeles City Employees Association


All artwork & logos are registered trademarks or trademarks of their respective companies.